Business Phone Systems
Keeping Customer and Company Connected
X-on's fixed and mobile telephony products provide businesses the tools to effectively communicate with their customers, market their products, and test customer satisfaction.
Our product range is extensive, from off-the-shelf to bespoke high end corporate systems.
The benefits of hosted telephony are in lower setup and maintenance costs and the elimination of obsolescence. We constantly develop our products, ensuring they remain cutting edge.
PhonePresence is a comprehensively featured virtual switchboard and call centre system, hosted on our servers and with specifications superior to those of in-house hardware systems.
The range of PhonePresence business phone systems cover small business requirements through to a high capacity multi-site call centre version.
More Information...X-on One Number Solutions provide a single non-geographic number accessing all company branches, simplifying customer contact and reducing marketing costs.
More Information...X-on can incorporate VoIP into it's hosted phone systems providing cheaper calls and even free internal calls.
Tier 1 VoIP routes ensure the highest quality VoIP connections available.
More Information...A quick end of call survey can provide management feedback on how effectively calls are being handled by agents and staff.
Statistics can be accessed in real time and call recordings emailed to managers where appropriate.
More Information...Voicebank is a phone-in information line which customers, staff and the media can call to hear recorded messages.
Business news and updates can be recorded remotely by appointed administrators.
More Information...Emergency Alert Systems can quickly communicate information to large numbers of people in a very short time period. Messages can be delivered using email, SMS and voice call.
Recipients can be provided the opportunity to respond, confirming receipt or providing information on intended action.
More Information...Business Services
X-on can disseminate information to large groups of opt-in subscribers via email, bulk SMS and voice calls.
On pack promotions provide an interactive route to market with the added benefit of building a subscriber database.
More Information...Missed appointments result in wasted staff time. SMS and voice reminders can significantly reduce the number of missed appointments.
Recipients have the option to respond confirming or canceling the appointment.
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