Case Studies

4D Interactive is the UK's fastest growing Network Operator, specializing in providing Direct to Consumer services alongside traditional telecommunications services to the corporate market.

X-on provides the technology behind several IVR and SMS services including IVR information, virtual switch, downloadable mobile content (ringtones, wallpapers) and virtual voice and SMS chat services.

Blue Sea Holidays provide all inclusive holidays and last minute holiday deals. X-on supply a 30 user PhonePresence Call Centre Service which connects callers with agents in locations across multiple countries.

A range UK numbers from X-on provide a UK presence, with the configuration of the service allowing administration departments to operate on different timers to those of the sales team.

The BJFL use Voicebank as an information helpline for junior football users, providing venue and weather updates.

Voicebank enables the League to be proactive and to avert wasted journeys should any of the venues be cancelled at short notice.

Cats Protection has grown to become the UK's leading feline welfare charity.

Customer Survey monitors Cats Protection advisor performance and helps improve overall call quality.

Urgent Care Cambridgeshire provide out of hours emergency GP services for Cambridgshire.

X-on have enabled the recording of mobile phone calls between GPs and Pateints for UCC.

DisasterComUK Business Continuity Management consultancy provides organisations with Risk Analysis activities, Incident Management and Business Continuity Plan development.

X-on provide DisasterComUK a hosted alert service to inform large groups of newly trained incident management teams quickly via email, voice call and SMS when serious events occurred.

Based in Coventry, the Heart of England School is a specialist Business and Enterprise school whose main educational focus is 11-18 year old students.

X-on provides the school a Voicebank Phone-in Noticeboard messaging service that allows administration to leave messages for parents, students, staff, media and the public.

HM Prison Doncaster needed a call handling solution to cope with large numbers of callers wishing to book a prison visit at peak call times, which also reassured callers and kept them informed.

X-on's PhonePresence hosted solution was selected for its cost effective tariff and not requiring costly equipment installation.

Opt2Vote services improve access and participation in the democratic process by providing a choice of innovative, robust and reliable election solutions.

X-on provide dial-in numbers and integrated IVR solutions for phone voting and voter registration.

One of the largest UK private sector investors in healthcare, education, roads and infrastructure wanted an Outbound Contact Notification solution to send emergency alerts to large numbers of individuals.

X-on Alert provides the capacity and flexibility to meet this organization's needs.

Vetfone™ are providers of veterinary advice and welfare services on behalf of some of the biggest names in UK pet welfare.

X-on supply the call centre services at the heart of the Vetfone service via their PhonePresence system.