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Cloud Telecoms for Flexible Working, Productivity and Resilience - PhonePresence Cloud Communications

April 2014: PhonePresence Enhancements

X-on continues to work tirelessly to enhance our range of Cloud Communications products. The latest release of PhonePresence is delivered through contemporary and intuitive web interfaces that mean we remain at the cutting edge of cloud telecommunications…

For the Call Centre

Blended Campaign Dialler The Blended Campaign Dialler is the ultimate productivity tool. Managers can schedule multiple outbound call campaigns. Calls are presented when inbound calls fall below…

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Call Centre Agent Console Version 1.2 of the Agent Console brings together all the controls needed by an the agent to manage their calls and now includes an integrated softphone so…

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Call Centre API Integration with CRM tools and other cloud based and desktop software is now easier with a new release of X-on's Call Centre API. This means that inbound…

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For Small Business

User Interface Timer The PhonePresence User Interface has been given a complete facelift for 2014 with a more contemporary look and feel and integration with modern browsers…

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For 2014

Call Centre Agent User Interface On the road map for 2014, the emphasis remains on the User Interface to manage productivity and improve communication. New tools will be available to ensure the optimal number of staff are available to…

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Mass Notification Alert A new version of X-on's Mass Notification Alert product will be released with fixed and mobile interfaces to manage incidents on the move…

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Should you wish to discuss the PhonePresence enhancements we are always available on 0333 332 0000.