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X-on Products & Services
X-on are the UK specialists in outsourced fixed and mobile telephony services. We specialize in virtual call centre technology and one number solutions, integrating VoIP to reduce business telecommunications costs. Call Recording, Call Management, Web Management and SMS integration complement our hosted services, all guaranteed to reduce capital outlay, management and maintenance costs.
With over 20 years experience and a wealth of corporate clients, X-on is a safe partner for setting up anything from a small call centre to a resilient enterprise solution.
Our systems can host the full range of voice, data and messaging services such as hosting a distributed call centre, virtual switchboard and receptionist, outsourced ivr solutions, voice and sms alert notification, non geographic one telephone number solutions, credit card transactions by phone, MMS messaging, plus micro billing via phone, mobile and SMS.
Why X-on?
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Over 30 years of Telecoms Experience |
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No Installation or Set up fee* |
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Reports and Audit Trail |
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Reactive and Flexible |
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IVR Expertise |
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*Except where the customer has
special requirements beyond the standard package |
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| Outsourced Call Centre |
| Virtual Switchboard |
Provide your customers fully featured support without the purchase and maintenance expense of an on site Call Centre using our Hosted Receptionist PhonePresence:
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0800/0844/0870/0871 (or local) numbers |
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Call recording, distribution, diversion (ACD) |
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Interactive Voice Response system (IVR) |
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Connect via VoIP or PSTN |
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Full call monitoring and reporting features |
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Comprehensive web administration |
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Virtual Office and Receptionist |
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| VoIP |
Connect to your Virtual PBX (Virtual Switchboard) via a high speed Internet connection such as Broadband using X-on VoIP. |
| VoiceBank |
VoiceBank 'Noticeboard' messaging service allows your business and staff to leave messages such as Press Releases, Public Announcements, Product Updates and Staff Notification. |
| VoiceLog |
VoiceLog is a variation of the VoiceBank noticeboard with the ability to allow access via a PIN number to the message bank for the recording of comments making it a Phone Blog. |
| Appointment Reminders |
Reduce missed appointments and improve business efficiency with Appointment Reminders. |
| Voicemail |
X-on Voicemail virtual answering service answers your call, plays a pre-recorded announcement and then records a message for retrieval later. |
| Voice Recognition |
Voice Recognition allows the caller to speak their answers to phone prompts providing your business with efficiently managed customer transactions at a relatively low cost. |
| Phone Conference |
TeleConferencing links a multitude of callers into one call allowing business to conduct Phone Conferences. |
| Predictive Dialer |
Predictive Dialer systems improve efficiency for telemarketing organisations and distributed call centres who need to contact and personally speak to large numbers of people by phone. |
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| Products and Services |
| Alert |
X-on Hosted Alert Notification service uses phone, SMS and email to contact groups of people such as staff and customers quickly. Ideal for emergency alerts, disaster recovery and staff contact. |
| Messaging |
SMS and MMS Messaging delivering text, photos and video to staff and customers for easy and instant communication. |
| Single Number Solutions |
X-on One Number Solutions improve company image & efficiency with a single non-geographic contact phone number. |
| Bulk SMS |
Contact large databases via Bulk SMS for marketing campaigns or staff information. Unique SMS numbering provides recipient response options. |
| Customer Survey |
Customer Survey allows agents to offer callers a short phone questionnaire which can provide your company real time statistics on customer satisfaction. |
| Branch Locator |
X-on Branch Locator connects business callers to the right company office location quickly and efficiently using hosted telephony systems. |
| Branch Feedback |
Use X-on Branch Feedback to capture customer response about their experience with your branch offices, with the feedback helping to improve customer service. |
| MMS and Premium Rate |
Inbound and Outbound MMS, SMS, WAP and Voice/IVR services to UK agencies. Axontek are specialists in Reverse Billing, Premium Rate revenue, MMS screen and TV voting:
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MMS competitions |
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On pack promotions |
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Self liquidating campaigns |
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Televisual marketing |
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Phone-to-Win |
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Text-to-Win |
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| Micro Billing |
FlexyBill Phone & SMS Micro Billing and Pay for Product systems provide customers with the choice of how to pay for low value products and services. Billing by telephone, SMS and premium rate plus credit card processing. |
| Professional Audio |
Professionally recorded Messages on Hold and Music on Hold which have been optimally contoured to the phone network. |
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For further information on any X-on Service please Contact Us
or Call Sales on 0870 345 5577.
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alert notification |
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messaging |
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self liquidating promotion |
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automated phone calls |
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micro billing |
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self service ordering |
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automated transactions |
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mms |
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small value transactions |
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bill by phone |
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mobile data services |
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sms and mobile billing |
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billing systems |
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on pack competitions |
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sms competitions |
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branch feedback |
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on pack promotion |
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sms messaging |
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branch locator |
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one number solutions |
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sms tariffs |
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call distribution |
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online quotations |
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speech recognition |
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call overflow |
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order processing |
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staff & customer contact |
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card by phone |
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outsourced fixed telephony |
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telephony services |
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contact notification |
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outsourced mobile telephony |
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text competitions |
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credit card processing |
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outsourcing |
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text messaging |
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data capture |
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pay by phone |
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virtual switchboard |
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data collection |
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phone audio capture |
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voice and SMS alerts |
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data exchange |
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phone audio services |
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voice messaging |
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data handling |
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phone call processing |
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voice bank noticeboard |
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data transfer |
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phone competitions |
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voice log phone blog |
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distributed call centre |
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phone database integration |
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voice mail |
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dtmf recognition |
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phone queries |
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voice processing |
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email queries |
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phone quotations |
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voice recognition |
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emergency alerts |
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phone tariffs |
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voip |
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enquiry processing |
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phone transactions |
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wap content download |
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inbound/outbound call processing |
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predictive dialer |
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wap data sites |
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inbound and outbound SMS |
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premium rate phone lines |
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wap hosting |
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information services |
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premium rate solutions |
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web data hosting |
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interactive voice response (IVR) |
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promotional marketing |
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web database integration |
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livecall |
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real time statistics |
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web queries |
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