Branch and Store Locator

Direct Customers to the right Branch, Sales Office, Retail and Store Location

Companies with branches in various locations face a dilemma when promoting a sales or contact telephone number. It's impractical to promote and administer a variety of numbers when promoting your business nationally. X-on provide a Branch Locator service via a single phone number that directs callers to the appropriate branch or office using a hybrid of advanced outsourced telephony technology.

By improving the quality of the call experience, customer retention and acquisition is improved, promotion costs are reduced, and even with a low call cost non-geographic number, the branch location service can be self-liquidating or revenue generating.

Telephony technologies such as Speech Recognition, Tone Menus, Landline STD Location and Mobile Location Technology can be used independently, or in tandem, to get the caller to the right branch efficiently. Company preference and budget being the determining factors.

Branch Locator Management and Administration

In conjunction with professionally recorded greetings, being answered by someone with local knowledge ensures your callers receive a high quality call response. Also by being able to monitor the call process in real time, business can optimize the experience ensuring the caller reaches the right branch or sales office quickly and enjoys a professional experience.

Linked with information options for common questions, the service also improves the efficiency of your sales staff.

Outsourced Location Service provides Efficiency within a Budget

The Branch and Office Locator utilizes X-on's PhonePresence Hosted Phone System which includes comprehensive call routing, recording and reporting options providing advanced switchboard facilities but with cost savings afforded by outsourcing.

Branch Locator is part of X-on's PhonePresence Switchboard range of services and more detailed information is available from the PhonePresence site.

	Single contact and sales number nationwide
	Connect customers to the right location quickly
	Professional caller interaction
	Self liquidation or revenue creating non-geographic phone number
	Multiple telephony technologies improve call handling efficiency
	Hosted service provides advanced call options within budget considerations

For further information on X-on Branch Locator please Contact Us
or Call Sales on 0870 345 5577.