CRM | Customer Relationship Management Packages
Integrated Voice and SMS Customer Communications
X-on has packaged its automated Voice and SMS services into industry specific CRM interfaces.
These are designed to enhance the interaction between Company or Utility and their customers. Efficiencies are gained through improved communication and effective reporting allowing supervisors to monitor performance and further improve customer satisfaction.
Connecting with Customers More Efficiently
X-on CRM packages have been designed to optimize communications in areas such as Local Government and Health. Ease and flexibility of communication along with the cost benefits of a hosted service.
Choice-Based Lettings allows applicants for social housing to bid for properties advertised in a particular neighbourhood, for example via the local newspaper or a website. This ensures that social housing tenants have more choice and control over where they live. X-on provides text based and phone based automated services that allow applicants to bid for properties on a self serve basis.
More Information...Surgery Connect is a suite of five services that run alongside existing Medical Practice communications infrastructure to improve communication paths between patients and staff. The services run on the network and can be managed via the Internet. This means low cost of implementation and ownership, minimal training requirement and high resilience.
More Information...Emergency Services Connect is a suite of five telephony services which ensure the blue light services maintain contact with the public, press and their staff at all times, an essential requirement for the Emergency Services. The services are hosted by X-on resulting in no Capex or ongoing maintenance costs.
More Information...
