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Cumbria Constabulary
North East Ambulance
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Voicebank Noticeboard - Update Customer Information
X-on VoiceBank allows remote updating of Messages for your Customers
| Voicebank is a 'Noticeboard' messaging service that allows your business and staff to leave messages such as Press Releases, Public Announcements, Product Updates, Security Information and Staff Notification.
The messages can be recorded remotely by anyone with access to the passcode using any touch tone phone.
Callers can then phone in and listen to those messages usually played most recent first, but with the ability to skip back and forth. Older recordings can remain on the service for the caller to listen to after hearing those that are most up to date.
High Capacity Hosted Service
X-on has high capacity to serve internal and public Voicebank applications. A range of real time and emailed reports are available on system usage. |
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X-on Voicebank is a Hosted Service negating the need for purchasing or maintaining an expensive in-house solution. Our systems can handle a large number of callers simultaneously.
Switchboard congestion can be reduced during busy times as press enquiries, for example, can be diverted to your Voicebank.
FEATURES
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Remote recording access from any touch tone phone with a passcode |
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Hosted service so no specialist equipment or phone lines are required on site |
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No engaged tones |
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Large numbers of callers can call the service to hear information at the same time |
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Messages can auto delete after a period of time or be manually deleted remotely |
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Callers can use their phone keypad to skip forward and back |
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No maximum limit for the length of recording |
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Web interface for easy administration |
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Storage and caller retrieval of older recordings |
Voicebank in Practice
X-on supply VoiceBank Services to over half the UK Police Forces, along with Fire Brigades, the NHS, Councils and other Utilities and UK Business...
Cambridgeshire Police
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VoiceBank has proved invaluable as a communications channel for Cambridgeshire Constabulary's busy media office. It allows press officers and the force control room to put out urgent and key messages 24 hours a day, seven days a week, 365 days a year.
VoiceBank has more than proved its worth during major and critical incidents - from serious crimes to severe weather warnings. Media outlets can access it at any time to receive updates on developing situations, and press officers can deliver detailed information within seconds across the UK.
The introduction of a text alert facility for subscribers, and a back-up number for the VoiceBank in Cambridgeshire will help turn the force's media newsline service from first-class to deluxe.
Peter Wells
Cambridgeshire Police |
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Avon Fire and Rescue
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We have been using the voicebank service from X-on for almost 2 years and have found it invaluable in maintaining communications with our media partners.
The service allows us to quickly and efficiently relay the details of incidents and other topics to the media without having to phone them individually. X-on has provided us with a reliable service throughout this period.
StnO. Adrian Mantle
Media Liaison Officer
Avon Fire and Rescue Service |
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For further information on X-on Voicebank please use our Contact Form.
Or call our Specialist Sales Team on 0800 075 0002.
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