SMS Text Appointment and Medication Reminders
Contact Staff and Patients Quickly and Easily
The vast coverage and immediate contact offered by mobile phones positions SMS Text Reminders at the forefront of appointment reminder systems. Useful in any industry where appointments are scheduled or where urgent information needs to be dispersed, SMS reminders are gaining a foothold within the health industry, notably the NHS.
SMS appointment and medication reminders provide cost saving efficiencies and improve service to patients, additionally aiding in disaster planning for pandemics.
SMS text reminders are an effective method of reducing the costs and effects associated with patient failure to attend hospital and surgery appointments. Medication reminders also assist patients in compliance with prescribed medication courses.
Appointment Reminders
Missed appointments are increasingly being recognised as a problem for the Health Sector, particularly within the the NHS. A patient who misses an appointment through forgetfulness or some other distraction not only disrupts the scheduling and potentially wastes the time of a physician for example but also involves staff in rescheduling the appointment.
An SMS reminder provides the patient with the opportunity to respond, either confirming or canceling the appointment, with the option for reminder cancellation and rescheduling.
SMS reminders have proven their worth in a multitude of trials and are currently used in a number of areas of Health such as Hospitals, General Practice and Pharmaceutical Companies.
Case Studies...
Medication Reminders
The World Health Organization has estimated that 50% of patients in the developed world fail to complete their course of prescribed medication. This is not only a direct waste of the medication, jeopardizing the health of the patient and adding to the burden on the Health Services, but also over time reduces the efficacy of the medication, necessitating increased expenditure in R&D to find alternatives.
SMS medication reminders can be structured to remind the patient at appropriate intervals to ensure course completion. Additionally the reminder can contain motivational information reminding the patient of the benefits in taking the medication.
Requiring a response to SMS text messages can also be used to check-in with patients, for example mental patients on probationary release.
Patients involved in chronic disease management can text in relevant activities and readings such as blood pressure.
SMS and Voice
Voice calls can also be used in conjunction with SMS reminders to contact patients. X-on's sophisticated speech synthesis and text-to-speech facilities ensure the message gets through quickly. Email can also be integrated into the process, providing a comprehensive mechanism for contacting patients.
Simple Control
The entire system can be simply initiated, controlled and monitored from a desktop PC, or be integrated into an existing PBX or phone system. Full reporting facilities allow the service to be tuned as needed, ensuring service to patients is maximized.
For further information on SMS Reminders for the Health Sector, please visit Surgery Connect, or call Sales on 0870 345 5577.
SMS Reminder Features and Benefits: |
Contact most patients easily |
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Patient can respond to cancel or change appointment |
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SMS responses delivered via IM or email |
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Medication reminders increase compliance |
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Medication reminders can include motivational information |
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Simple web based administration |
