Hosted Telephony Services - Call Distribution and Management
Hosted Telephony Services - Call Distribution and Management
0870 345 5577
ISO 9001 is an internationally recognized Quality Management System standards certification
X-on are members of CISAS, an independent dispute resolution service for communications providers and their customers

X-on Voice Network Resilience

Multi-Site Data and System Redundancy

X-on's triple site data locations in London Docklands, Wandsworth and Suffolk ensures that our services run 24/7 and with a higher than average industry up-time. Comprehensive backup and duplication of systems allows us to bypass external and 3rd party failures, and to distribute call loads effectively, thereby ensuring services remain online.

X-on voice network resilience - Multi-site data and system redundancy

Multi-Site Infrastructure



Triple site data locations

Business Continuity and Redundancy

Each of X-on's data centres can operate independently and handle normal load traffic in the event of site failures at the two remote sites
In normal operation, replication ensures that all service and configuration data is present on each site
Inbound numbers are dynamically routed on the BT core network or by using third party provider routing plans
Outbound SMS and Voice calls are fail-over routed by X-on to available suppliers
A hot-standby office with 8 seats is available within 3 miles of the Framlingham head office to host key office requirements in the event of office closure
All key support staff are fully equipped for home working if required