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ISO 9001 is an internationally recognized Quality Management System standards certification

Business Services

IVR

Interactive Voice Response is a telephony technology whereby the caller acquires information from, or enters data into, a database via a touch-tone telephone. Human interaction is not required with IVR technology as the caller’s access to the database is predetermined by caller menus and ACD systems.

As an example, banks use IVR systems to provide customers with immediate account information without necessarily speaking to an agent. IVR technology can also gather information, such as in phone surveys or online ordering, where the caller is prompted to answer questions by pressing numbers on the keypad.

X-on offers hosted IVR solutions which negate the need for costly in-house solutions and can include the full range of PBX and call routing, handling, distribution and recording features.

Business Services

Callingcardstele.com - cheap long distance calls
For connecting people presents cheap long distance calls. Make calls via postpaid calling cards, prepaid calling cards, calls pc to phone. Local international phone access. Dialaround service.

Customer Service Skills Training
3C's Customer service skills programme focuses on communication skills and understanding different communication styles. 3C helps in overall image and success of the company by providing excellent customer service skills. 3C's customer service skills adds value to the company and the customer.

Smartvox Voice over IP Solutions
We supply internet telephony service providers and UK business, including the provision of telephony gateways, border controllers and SIP proxy servers. The products are built around Vegastream VoIP gateways, Asterisk and SER (SIP Express Router).