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Hosted Fixed and Mobile Telephony - Innovative and Efficiency Driven Communications Solutions

September 2005: VoIP Inbound Solutions

X-on Outsourced Call Handling

X-on is a provider of outsourced call handling solutions, largely inbound. Products include a virtual switchboard aimed at SME's (PhonePresence), and bespoke and call centre solutions adopted by a range of corporate clients.

We support a broad feature set, incorporating group distribution, call queuing, IVR, SMS integration, call recording, web administration etc.

The products are aimed at the business rather than domestic marketplace. Currently we deliver traffic by SIP as well as our TDM Interconnect, but we are finding an increasing market demand to be able to integrate with VOIP Providers.