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Cloud Telecoms for Flexible Working, Productivity and Resilience - PhonePresence Platform 15

March 2016: Surgery Connect News

Surgery Connect Uptake Doubling Each Quarter

Surgery Connect is providing an increasing number of Surgeries with the benefits of effective peak call queue handling reducing the demands on staff time, combined with lower costs.

Recent additions include Colne Valley Group Practice and the Willow Tree Family Surgery.

8am Start for Our Support Desk

In line with standard Surgery opening hours, our Support Desk is now open from 8am ready to field any concerns you may have about your service.

Patient Partner Option

Surgery Connect now integrates with Patient Partner, the automated appointment booking system enabling patients to book, cancel, check or change appointments at any time.

Want to Meet Us First?

We shall be exhibiting at the 2016 Management in Practice Exhibitions.

To find out how Surgery Connect can improve Patient Contact
while Reducing Costs call the Sales Team on 0333 332 0000
"The Surgery Connect Service that X-on provides has easy access to controls via websites, this is useful as we have two sites to manage."

"A key feature is the Wallboard, which shows clearly how many callers are waiting and the longest wait times. We check this periodically throughout the day to see if more staff are needed on the phones."

Sophie Parkins, Administration
Wallace House Surgery