Retail - eCommerce

Retail - eCommerce

Transactions Simply, Securely, Quickly

In the Retail Sector, every call that is missed is money lost. Customers want organisations that are highly responsive at all times and allow them to make transactions simply, securely and quickly.

This is one of the most competitive sectors and has a strong focus on service, so retailers that fail to offer an omnichannel experience risk quickly losing customer to their competitors. We deliver the flexible and reliable phone systems that allow retailers to cater for your customers’ demands.

Whether your business is spread over multiple sites or different countries, our tailor-made technology helps you provide a consistently high level of service to every customer. Our systems offer you the ability to answer calls quickly, take payments securely and scale instantly, and with simplicity when the need arises. We make it easy to do business with your customers.

Discover the X-on services to help you become truly omnichannel, from cloud phone systems to phone payments, these include:

Contact Centre

Making clear connections with your customers through the complex contact centre environment.

Call Recording

Automated call recording to support your compliance, security and customer protection needs.


Notification services that help you reach large numbers of people with essential information, immediately.

Call our Sales Team on 0333 332 0000.


"X-on designed and fully set up our telephone system quickly, and provided us with a feature rich solution with minimal outlay. We have found the sales and support to be excellent…"


"Since moving to X-on we have seen major improvements in reporting data, functionality and efficiency…"

Liquid Drops

"… enables us to take multiple calls using the Call Divert feature, it is very easy to add numbers to this part of the service… excellent; helpful, friendly staff…"