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Call Recording for Compliance and Good Business Practice

Mobile Recording

Prefix Dialling

Croydon Health

"X-on responded to our needs at the 11th hour during mobilisation… recommend them to anyone who requires any sort of call recording and retrieval system…"

Colne Valley

"The recording of calls in invaluable, as it helps to verify what a patient has actually said or asked for. We use this function a lot…"

Saffron Health

"We have saved money and gained useful additional features for our telephone system. The call recording feature has proved to be a most useful tool for us.…"

Hicks Group

"We can review and listen in on calls to see what went well and where things could be improved, helping to enhance the patient experience…"

Mobile Call Recording can also be implemented using Prefix dial. Less comprehensive than X-on Mobile SIM, it allows staff to retain their existing SIM card.

Mobile Call Recording - Prefix Dial Method

Outgoing calls

You dial a prefix number followed by your desired destination number. The prefix sends the call through our system for recording, and we route the call onwards to its destination number. Your SIM card isn’t changed for the Prefix Dial Method.

Incoming calls

In order to record incoming calls X-on will provide a new number for callers to dial. Alternatively we transfer calls dialled to an existing landline number on to your mobile to record the call.

A web page allows routing of incoming calls to your landline or mobile phone.

Benefits

  • Blackberry compatible
  • Selective recording of outbound calls

Please call Sales on 0333 332 0000 to find out how to implement App Dial Call Recording for your mobiles.