Phone system designed for the specific demands of GP Surgeries
Reducing overall costs by minimising time on administrative tasks and calls
Save time and effort for staff delivering healthcare in general practice
Utilising collective resources: GP@Home, GP Hubs, PCNs, CCGs, CSUs
Connect staff with customers easily in a complex environment
Accommodate any level in existing and projected call centre capacity
Agents have control over their status and visibility of their call activity
A comprehensive real-time view of call centre activity
As GPs come together in hubs and federations, surgeries realise their phone systems need to better support the changing needs of general practice.
Surgery Connect features assist Practices to address the High Impact Actions actions identified in the NHS Making Time in General Practice Report.
