Surgery Connect has been designed to support GPs in their role

GP Benefits

Supporting GPs

Surgery Connect has been designed to support GPs in their role.

We know practice telephony needs to give GPs the information they require to handle patients quickly and effectively, whilst also supporting modern ways of working.

We are currently helping GPs in 2,400 practices across England and Wales.

Solutions Designed for GPs

Clinical System Integration Integration of Surgery Connect with patient record systems means that GPs and clinicians can call or text patients with a single click, saving valuable time in manual dialing and reducing error.
Secure Communications Record All transactions, such as messages sent or call recordings can be rolled up and added as a single consultation to the patient record for a secure communications record.
GP Home Working Healthcare professionals can work from home easily with transferable technology, making and receiving calls as though they were in the surgery.
Patient Photo Surgery Connect incorporates a way of securely requesting photos from patients and storing them to the clinical system.
Video Consultation Phone consultations can be switched to video consultations mid-call with one click when appropriate.
Unlimited Phone Lines No limit on phone lines - always a line available to make a call.
Surgery Connect Desktop Surgery Connect Phonebar desktop app provides one click easy access to important features.
Phonebar Minimised and Maximised
The GPs loved the fact they could get an outbound line without needing to wait for a line, the calls were recorded and the practice caller ID was always shown.
Christopher Williams,
Practice Manager,
Meddygfa Canna Surgery