Facilitating Better
Patient Care
We know practice telephony needs to give clinical staff the information they require to handle patients quickly and effectively, whilst also supporting modern ways of working.
Surgery Connect features clinical system integration, enhanced telephone and video consultation, enables collaborative working and facilitates better patient care.
Solutions Designed for Clinical Staff
- Integration of Surgery Connect with patient record systems means that GPs and clinicians can call or text patients with a single click, saving valuable time in manual dialing and reducing error.
- All transactions, such as messages sent or call recordings can be rolled up and added as a single consultation to the patient record for a secure communications record.
- Healthcare professionals can work from home easily with transferable technology, making and receiving calls as though they were in the surgery.
- Surgery Connect incorporates a way of securely requesting photos from patients and storing them to the clinical system.
- Phone consultations can be switched to video consultations mid-call with one click when appropriate.
- No limit on phone lines – always a line available to make a call.
- Surgery Connect Phonebar provides one-click easy access to important features and patient communications.
The GPs loved the fact they could get an outbound line without needing to wait for a line, the calls were recorded and the practice caller ID was always shown.
Christopher Williams, Practice Manager, Meddygfa Canna Surgery
Modernising patient-to-practice communications for all
Patients
Improving patient access to care
Reception
Reducing the burden on reception
Managers
Data and insight to manage demand
PCN
Delivering communications at scale
ICBs
Deliver more coordinated care
Transform your Communications with Surgery Connect
