Surgery Connect is a

cloud-based GP telephony system

that can meet the current and future needs of primary care and deliver time and cost efficiencies across
general practice

Packed with useful features such as intelligent call queueing, highly secure call recording, extensive reporting options and the ability to reduce DNAs through confirm and remind systems, Surgery Connect comes with contact centre functionality that is built to meet the specific demands of single and multiple GP surgeries.

In use across the UK, the system provides solutions that achieve the General Practice Forward View high impact actions by efficiently improving access, saving time and money for your surgery, and enhancing the patient experience. Contact us now to see how Surgery Connect could help your practice.

See how GP telephony can transform your practice


Find out more

Read our FAQs and read our reviews on Practice Index.

Or call us now on
0333 332 0000.

Practice views

"I would highly recommend the Surgery Connect solution to any business with multiple sites."

Veryan Murcham, Business Manager, East Shore Partnership
… Read the case study.

"We have saved money and gained useful additional features."

Clare Saravacos, Practice Manager, Saffron Health Partnership
… Read the case study.

  • Unlimited phone lines and call queues
  • Multi-site communication system
  • Clinical system integration
  • Call recording and archiving
  • Self-service appointment management
  • Patient reminders with SMS/text messaging
  • Flexible pre-call messaging
  • Call handling management reports
  • IG-compliant
  • Data held across numerous UK data centres
  • ISO 9001 and ISO 27001-registered
  • Phones always answered
  • Scalable and flexible for single and multiple sites
  • Pay for what you need
  • Reduced DNAs and less appointment admin
  • Improved access and increased patient satisfaction
  • Improved data quality and compliance
  • Increased visibility of call performance
  • Enhanced training for patient-facing staff
  • Enables use of AI with triaging

Detailed Surgery Connect
Product Sheets


Don't let that put you off!

In selected cases we can negotiate and cover the buyout of your existing telephony provider contracts.

Please ask us for more information.

Accreditation Logos
Accreditation Logos

Media coverage

Digital Health Age

Digital Health Age

Digital telephony meets the immediate and long term needs of general practice

Health Digital

Health Digital

GP surgery makes more time to care by linking phone calls to patient records

Practice Business

Practice Business

Saving time and improving care with VOIP