Our Team

As Managing Director, Julian brings clarity and conviction to everything we do—shaping a technology business rooted in purpose and built for impact. Drawing on decades of leadership in healthcare, he champions innovation that simplifies patient access, strengthens NHS partnerships and drives operational excellence that lasts.

As Director of Innovation, Derrick is the driving force behind our future-focused thinking—turning new ideas into real-world solutions that improve care. With a sharp eye on emerging tech and clinical needs, he ensures our products evolve with purpose. He connects innovation to impact, helping practices work smarter and patients access faster support.

As Customer Relationship Director at X-on Health, Debbie brings a rare dual perspective—first as a customer, now as a trusted leader in building lasting relationships. With experience in primary care and a people-centred approach, she turns insight into action—supporting practices through change and turning satisfied users into advocates who strengthen our community.

As Technology & IS Director, Neil ensures our infrastructure is built to deliver—secure, scalable and dependable. With global telecoms experience and a strong service mindset, he leads with precision. Neil’s focus is on performance, resilience and security at every level. He makes sure our platforms support high-quality care for every practice, every time.

As Director of Primary Care, Sharon bridges frontline insight with digital innovation—bringing over two decades of NHS experience into our work. With a deep understanding of operational pressures, she ensures our solutions are built around patients. Sharon champions practical, scalable change to support real-world delivery and better care access.

As Commercial Director, Max drives strategic growth with a clear focus on value and outcomes. Blending commercial acumen with a deep understanding of NHS priorities, he builds long-term partnerships that support sustainable access. Max helps practices adopt digital tools with confidence and deliver care that meets rising patient demand.

As Product Director, Melissa leads the design and delivery of digital tools that solve real challenges in primary care. With a collaborative, outcomes-driven mindset, she turns complex needs into intuitive, scalable solutions. Melissa ensures our products make communication easier and access to care faster for every patient, every day.

As Chief Software Engineer, Andy shapes the systems that power our products—leading with clarity, precision and purpose. With a future-ready approach and a deep technical foundation, he guides our engineering teams to build robust platforms that support access, efficiency and long-term sustainability.

As Operations Director, Gary keeps our service running to the highest standards—leading the teams who turn complexity into seamless support. From provisioning to resolution, he brings discipline, care and accountability to every touchpoint, ensuring customers feel supported every step of the way.

As Finance Director, Holly brings clarity and confidence to our financial strategy—ensuring we grow sustainably while continuing to invest in innovation. With a sharp eye for detail and a steady hand on the numbers, she keeps us financially strong and future-ready. Holly helps drive decisions that keep patients, practices and progress at the centre of our work.

As Head of HR, Emma shapes a culture where people thrive and purpose leads. She aligns our people strategy with business goals and evolving workforce needs. Emma ensures teams feel supported, valued and set up to succeed. Her work helps create an environment where, when our people grow, our ability to deliver technology that makes a difference grows with them.

As X-on Health’s first Community Manager, Lucy is the driving force of our community — leading efforts that turn practitioner inspiration into action, and connection into impact. Blending consultancy, creativity and care, she amplifies stories, strengthens belonging and brings the X-on Health community to life with purpose and passion.