Put control back in the hands of your team
With rising demand, workforce challenges and disjointed systems, many practice teams are held back by repetitive admin, while patients face long waits.
With the right digital tools and support in place, practices can create space for more direct, preventative care.

Connected tools for quality care
From intelligent telephony systems to AI-powered assistants and real-time insights, our connected care navigation system helps to improve practice efficiency so you can deliver better care.
Whether you’re supporting a single surgery or managing multiple sites, our tools are built to scale with you.
Your partner for better practice performance
Expert-led
With 20+ years in general practice, we understand the operational pressures and design tools that help teams work smarter, not harder.
Technology-enabled
Our integrated tools reduce workload and automate tasks to support staff at every step—from call handling to clinical note-taking.
Data-driven
We give practices real-time visibility into demand, performance and digital engagement, so you can make informed decisions, faster.
What do practices experience with us?

Reduce repetitive tasks with Surgery Assist
Our 24/7 AI-powered care navigation assistant handles up to 30% of routine requests—reducing phone traffic and directing patients to community care. That means less pressure on reception and more time for what matters.

Streamlined call handling with Surgery Connect
From intelligent call routing to automated callbacks and integrated SMS, our advanced Cloud-based telephony system helps you manage demand, improve access and reduce admin—across sites, teams and channels.

Automate clinical documentation with Surgery Intellect
Powered by Tortus, our voice-enabled AI assistant automates consultation notes to improve the accuracy of patient records. With early users reporting a saving of up to 4 minutes per appointment, Surgery Intellect enables GPs to focus on providing more direct care to patients.

Gain practice visibility with Surgery Insights
Our centralised dashboard surfaces real-time trends across telephony, appointments, workforce and digital tools—so you can benchmark practice performance against national figures and manage demand proactively.
Make time for what matters most
From admin to access, we remove the friction that slows your day down. Our tools streamline routine tasks, so your team has more time to focus on delivering great care.