Opening the digital front door for every patient
From smart phone systems to 24/7 digital assistants, we’re making it easier for patients to get the care they need—anytime, anywhere.
Healthcare shouldn’t be hard to reach
For many patients, accessing care can feel like a struggle, especially during peak hours or for those with additional needs.
With the right systems in place, the patient journey can be tailored, joined-up and stress-free.
A simpler, smarter way to access care
We’re building a connected, intelligent patient care navigation system, so patients reach the right care faster and staff can focus on what matters most.
Whether it’s booking an appointment, asking a question or attending a consultation, our solutions ensure every touchpoint supports a smoother journey.
Your partner for better patient journeys
Expert-led
With 20+ years in primary care, we design technology that puts patients first—making access simpler, faster and more equitable.
Technology-enabled
Our digital tools work behind the scenes to reduce admin, streamline patient communication and make care easier to reach.
Data-driven
We use real-time insights to help practices respond quicker, improve outcomes and deliver care that works better for every patient.
What do patients experience with us?
24/7 support with Surgery Assist
Our AI-powered care navigation assistant helps patients self-serve and navigate to the right care when they need it, cutting call queue times and giving patients more control. With dynamic language detection capabilities and customisable avatars, it provides more accessible care for everyone.
Make every call count with Surgery Connect
No more engaged tones. With unlimited phone lines, callback options and smart routing, patients get connected to care quicker while self-service menus and appointment links keep journeys moving.
More personal consultations with Surgery Intellect
Powered by Tortus, our voice-enabled AI assistant automates secure clinical note-taking, letting GPs focus more on direct care. Patients get more personal care, faster follow-up letters and greater confidence their concerns are being heard and captured accurately.
See the full picture with Surgery Insights
Our centralised dashboard helps practices spot bottlenecks and track demand at surgery-level and review performance against NHS benchmarks, informing more data-driven decisions to improve access for all.
Fast track smarter patient care
Whether by phone, online or in person, our solutions make sure patients feel heard and empowered every step of the way.