Compare Costs Carefully
The headline price, for example '5p per minute' is just the start of the evaluation process when considering telecoms suppliers, particularly when considering a move to the flexibility of a Cloud Phone System.
Pricing should not be the only consideration, quality of calls is even more important - no point in using a supplier who has cut costs by using low quality VoIP, Mobile and International routes. Calls dropping out will not impress customers and enquirers.
A long history in the industry, and high call volumes have enabled X-on to ensure that the PhonePresence system combines the highest quality calls at the most competitive pricing structure currently offered in this market.
We've included the most important pricing considerations below:
| What It Means | PhonePresence | |
| Headline Price | Used to draw you in. Is it a loss leader, with most calls costing you more? | Our packages show clearly which calls are included. |
| VAT Included | Pricing is usually displayed ex-VAT, but you should check. | Our package prices are displayed ex-VAT. |
| Call Set-up Charges | This is charged in addition to the ongoing per second, or per minute charges. | We do not add call set-up charges. Charges against your package are call minutes only. |
| Minimum Charges | There is usually a minimum call charge of around 1p, which covers incurred costs. | PhonePresence absorbs the minimum call charge. Charges against your package are call minutes only. |
| Minimum Call Duration | Calls are charged on a per minute basis, so the least you'll be charged is for 1 minute. This can hugely inflate the cost of your calls. | PhonePresence charges on a per second basis, so no 1 minute minimum (in effect). |
| Capped Call Charges | A higher rate is seemingly offset with a cap, e.g. 'Mobile calls only 10p per minute capped at 30p for up to an hour'. Most business calls average 90 seconds, so call centres, for example, lose out. | PhonePresence charges against your package are call minutes only, i.e. how many minutes your users are on the phone. |
| Pricing per Second | Some providers still round up to the nearest minute, or charge in 5p increments. | Your call minutes are calculated on a per second basis only. |
| Unlimited Calling Plans | In reality, a marketing phrase. There will always be provisos that limit usage. |
We offer call minutes packages, and where the package also includes unlimited calls to some destinations, it is subject to our Fair Usage Policy. |
| Call Packages | Calls are bundled in incremental call minute packages. The month's call minutes are usually not rolled over into the next month. | Your purchased call minutess are shared amongst all your users, maximising package value. Extra bundles are available. |
| Minimum Payments | Some providers utilise a minimum annual or monthly payment scheme. | There is no minimum annual payment with PhonePresence. Packages are charged monthly. |
| Minimum Call Volumes | Some providers utilise a minimum monthly call volume scheme. | There is no minimum monthly call volume with PhonePresence. Packages are charged monthly. |
| International Calls | International Calls are usually not included and are often charged at very high rates. | PhonePresence includes calls to 40 International destinations. |
| Contract Term | Contractual commitment can vary from 12 months to 5 years. | PhonePresence is charged monthly on a 12 month contract (except PhonePresence Lite). |
| Call Quality | Contractual commitment can vary from 12 months to 5 years. | We use market leading E1 carriers, and the highest quality call routes, connected into our own high capacity and reliable Network. Automatic failover systems ensure call continuity. |
Service
Features
Info
Rent4Sure
"Since moving to X-on we have seen major improvements in reporting data, functionality and efficiency…"
CarHireUK
"X-on designed and fully set up our telephone system quickly, and provided us with a feature rich solution with minimal outlay. We have found the sales and support to be excellent…"
Vetfone
"X-on have proved that they can deliver both a financially acceptable solution and also the quality and availability of service to an emergency service…"
Welsh Ambulance
"On a daily basis the system worked flawlessly… wallboard displayed all our stats, the calls were recorded, the reports all ran…"
