Adding SMS Alert to your campaign, along with Voice Alert, will increase the likelihood that your message will reach the recipient and be noticed by the recipient.
SMS Alert can also be used as a standalone campaign tool, with the same level of feedback and reporting as the Voice Alert. Delivery stats allow administrators to review the success of a campaign.
SMS can be configured using the web interface, with contact data uploaded onto the Alert-3 platform. Email addresses can be uploaded along with phone numbers, or separately.
Teams of contacts can be created to allow targeted campaigns to be set up easily, with feedback tailored to the Team specification.
SMS can also be combined with Email alerts to maximise the message formats covered. The greater the coverage, the greater the success rate.
Benefits and Applications: Teams, scenarios, invocation, contact and response paths, data security and management.
USPs and Benefits: UK data centres, notification responses, international cover, integrated conferencing, mobile invocation.
Voice Calls are still the best way to get your message through to your intended audience. People still pick up the phone.
Combining Email Alerts with Voice and SMS can improve pickup percentage, especially with recipients without a phone.
If you wish to find out how SMS Alert can maximise your customer and public contact speak to one of our Sales Team on 0333 332 0000.
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