How GP Surgeries Benefit from Surgery Connect
Cut costs and reduce workload across the practice with easy-to-use telephone system that integrates with major clinical systems and supports extended access and new forms of consultation.
Surgery Connect has been designed to meet the urgent demands being placed on general practice and comes with excellent training and support.
With Surgery Connect, a GP Surgery can:
- Ensure phones are answered and better manage demand
- Reduce DNAs through patient self-management
- Improve patient experience and satisfaction
- Cut the costs of outdated legacy systems
- Support remote and mobile working
- Achieve several GP Forward View high impact actions
James Wigg Practice
Key Functionality Offered
Surgery Connect offers call queuing and call recording, helping patients when they look to get through to the surgery, and helping clinicians when looking to review patient information.
The system also reduces call costs, improves call quality, and shows call volumes through real-time wallboards.