Improve the patient experience and deliver practice efficiencies at scale with a

Cloud-based Healthcare Phone System

being used by GP surgeries, GP hubs and federations, and across CCGs.
Patients say they are much happier now. Surgery Connect is our system for the future.
Lisa Harrison, Practice Manager
The Hicks Group
They appear to really get the GP working at scale agenda and their services look amazing.
Dr Neil Paul
GP and IT guru
The product and service is excellent - they are focused on ensuring you have everything you need and they are specialists in primary care.
Cheryl Whittaker, Project Manager
St Helens Rota GP federation
We saw that the system had been designed with GP input, and built to meet the needs of practices. It gives us a great opportunity for more joined up working.
James Harley, Primary Care IT Lead
NHS South Worcestershire CCG

Surgery Connect

  • Self-service appointment management
    … reduce DNAs
  • Unlimited phone lines and call queues
    … phones always answered
  • Telephone triage and extended access support
    … efficient forms of engagement
  • Call recording and archiving
    … more informed treatment decisions
  • Automated messages
    … let patients know when appointments are gone
  • Mobile phone back-up
    … lines open even when connectivity lost

What makes us different

Feedback from practices has honed Surgery Connect into the only system that fully addresses efficient staff/patient communications.

  • Developed with GPs and practice managers
  • Excellent UK-based customer support
  • Customer-led R&D
  • Secure systems - ISO accredited
  • All-inclusive rental model
  • Highly rated by our customers