The Hicks Group
GP and IT guru
St Helens Rota GP federation
NHS South Worcestershire CCG
Surgery Connect
- Self-service appointment management… reduce DNAs
- Unlimited phone lines and call queues… phones always answered
- Telephone triage and extended access support… efficient forms of engagement
- Call recording and archiving… more informed treatment decisions
- Automated messages… let patients know when appointments are gone
- Mobile phone back-up… lines open even when connectivity lost
What makes us different
Feedback from practices has honed Surgery Connect into the only system that fully addresses efficient staff/patient communications.
- Developed with GPs and practice managers
- Excellent UK-based customer support
- Customer-led R&D
- Secure systems - ISO accredited
- All-inclusive rental model
- Highly rated by our customers