The videos below will give you a step by step introduction to the various aspects of your new
Surgery Connect Cloud Telephony System, these videos range from informational to instructional.

You can either watch bite size video tutorials focussed on key areas or a full end to end session.

Clinician Training

Full Clinician Training Sessions

The full session video covers cloud telephony, using your handset in the practice, using the User Console which is a real time view of Surgery Connect, including the availability of your colleagues, using the softphone which is a web based on screen phone and working remotely. It also covers how to quickly call your colleagues, your external contacts and your patients.

Duration approx. 30 minutes.

Bite size training videos

Bite Size Training Sessions

To get started you can use our bite size videos.
Downloadable Materials

Downloadable Materials

These materials are quick reference documents for you to either download or print and refer to as an aide memoire.
Clinician Training Slide Pack
Slides used in training session and video.
Clinician Training Slide Pack (no integration)
Slides used in training session and video without any reference to Surgery Connect’s integration with a clinical system.
T31 Prompt Card | 4 per page for printing
A6 size card detailing all the functions of the T31 handset.
T31 User Guide
Full guide for the T31 handset.
T21 Prompt Card | 4 per page for printing
A6 size card detailing all the functions of the T21 handset.
T21 User Guide
Full guide for the T21 handset.
User Console Quick Start Guide
Poster highlighting key areas of the User Console.
Softphone Prompt Card | 2 per page for printing
A5 size card detailing all the functions of the Softphone.
Softphone User Guide
Full guide for the Softphone.

Further information

To book a live online training session or for any training related questions and materials please contact the training team:
Email:
 training@x-on.co.uk
Call: 0333 332 6777
Introduction to Surgery Connect T31 Handset Training T21 Training User Console Training Clinical System Integration