X-on’s triple site data locations in London DocklandsHayes and Manchester (with emergency backup on AWS) ensure that our services run 24/7 and with a higher than average industry up-time. Comprehensive backup and duplication of systems allows us to bypass external and 3rd party failures, and to distribute call loads effectively, thereby ensuring services remain online.

Business Continuity and Redundancy

  • Each of X-on’s data centres can operate independently and handle normal load traffic in the event of site failures at any of the remote sites
  • In normal operation, replication ensures that all service and configuration data is present on each site
  • Inbound numbers are dynamically routed on the BT core network or the Gamma network
  • Outbound SMS and Voice calls are failover routed by X-on to available suppliers
  • All key support staff are fully equipped for home working if required